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According to the production arrangement of PGV, they are still in production. However, they will release some completed products between August and November,2019. Therefore, the stock on our hands currently is not enough for us to delivery to all customers. PGV will release the remaining to all retailers from Aug to Nov. Then we can only base on the order time and content to send those on hands items to customers who have pre-ordered PGV.
The shipping schedule (updated 24/8/2019) :
[Subject to the final product from PGV]
The final product of Mind-controller and Virginie will come with 2 random component (Just little bit difference, please check with below photos)
So, we will not do any After Sales Services caused by the random component. Please be aware the detailed and delicate parts. If parts are broken by human factors, After Sale Services maybe reserved. Meanwhile we will seek for assist from Ou Ying Studio. But they are still in production.
All parcel will be upgraded with postal carton this time.
Please be clearly, it is the production issue caused by PGV.