After Sales Services

We inspect all items before they are packed and shipped and will not ship out any damage items from our warehouse. Should any items arrive damaged, please retain all packing materials and product to arrange replacement.


After sales service is allowed within 7 days after product received.


If you want to apply After sales service, please follow the steps:


1) Finding the particular order in Order History

2) Finding the particular items you want to report

3) To press report issue button then redirect to the page (Basic info is auto filled) and submit

4) Send photos to afs@lockertoys.com (if it is sent already please ignore)

5) Then our staff will contact you for more details (e.g left / right mirror issue) or you can check the original order status 

6) Handling time of After Sales Services will be 14-21 days